Ausz Driver Dress Code - Drivers’ Attire

Ausz Chauffeur Dress Code - Drivers’ Attire

Male Chauffeurs Female Chauffeurs
Well-pressed and well-cut black (preferably) / dark-coloured suits and trousers. Well-pressed and well-cut black (preferably) / dark coloured feminine-tailored suits; or
Decent-looking short or long sleeves collared shirts and ties. Outfits with dresses/skirts, scarves and
Black (preferably) / dark-coloured shoes and socks; Black (preferably) shoes – heel size is left to the female chauffeurs’ discretion within the limit of the reason for safe driving.
Conservative style belts and cufflinks when being worn. No open-toe shoes or sandals.
Neatly combed hair, clean-shaven or well-trimmed beard/moustache. The bare minimum of jewellery.

Both:



Well-pressed and well-cut black (preferably) /dark-coloured coats or jackets, hats and gloves during (if necessary).


Well-groomed appearance.


Personal hygiene (such as but not limited to: light perfume cologne/deodorants, clean and well-maintained fingernails).

 



Conduct Code:


  1. The Driver shall respect the privacy of the Client.
  2. The Driver may refuse to provide the Chauffeur Services without refunding the Fare to the Client if the Client acts unreasonably and unacceptable.
  3. No one shall stand through the sunroof in any vehicle while the Driver provides the Chauffeur Service.
  4. Smoking is not permitted in any of the vehicles.
  5. It is a good practice that the Driver shall hold a name sign with the Client’s name when the Driver picks up the Client at the airport.

    6.  Be patient, listen attentively and do not argue with the Client.

    7.  Be tactful when there is a problem. Do not try to shift the blame; always check back with AUSZ Global for all details, and after that, try to help the Client in any way you can.

    8.  Always cheerful and enthusiastic.

    9.  Be punctual; always, the Driver shall arrive on time to pick up the Client.

    10. Under no circumstances should the Driver recommend an amount the Client should give it any tips or fees. The Driver may advise the Client that paying a tip or any additional cost is voluntary.

    11. Always be courteous to the Client and follow the “SERVICE” guidelines, which indicate:

a. Smiles for everyone

b. Excellence in everything the Driver does

c. Reaching out to every passenger.

d. Viewing every passenger as unique.

e. I Am inviting the Client for return bookings

f. Creating a warm atmosphere.

g. Eye contact shows the Driver’s care.

 


If the Driver reasonably believes that it is not able to perform the Chauffeur Service for the Client (such as but not limited to, The Driver’s vehicle breakdowns or the Driver reasonably believes that it is unwell etc.), the Driver shall contact AUSZ Global immediately through the AUSZ Global App and arrange a replace Chauffer Service for the Client.


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